OnCouse Connect Parent Portal

Frequently Asked Questions
OnCourse Connect Parent Portal

 

Q: What is OnCourse Connect Parent Portal?
A: The OnCourse Connect Parent Portal is a secure-web based application that provides parents and guardians with real time student information, including: student schedules, attendance, bus routes, and grades. It is also a place to complete the annual enrollment update and to provide contact information changes during the school year. OnCourse Connect is replacing the PowerSchool Parent Portal, the PowerSchool mobile app, and PowerSchool Registration (Infosnap). 

 

Q: How do I get an account for OnCourse Connect?
A: If you are listed as guardian “contact one” for a returning student entering grades 1-12 for the 2018-2019 school year, you will receive a Secure Document email with account information and directions for accessing OnCourse Connect.  If you do not receive this email by the end of the day on July 16, 2018, please email parent.portal@sayrevillek12.net to receive your account information.

If you are a guardian contact, other than “contact one,” for a returning student entering grades 1-12 for the 2018-2019 school year, you can still be issued an OnCourse Connect Account. This can either be done by the person who is guardian contact one during the annual enrollment update process, which will take place at the end of July, or you can email parent.portal@sayrevillek12.net.  Upon verification of your identity, you will be issued an OnCourse Connect Account.

If you are the guardian of a new registrant to the district, a student entering PreSchool, or a student entering Kindergarten, your OnCourse Connect Account information will be issued in mid-August, before student schedules and bus routes are released.  You DO NOT need to complete the annual enrollment update for the 2018-2019 school year, as you have already completed a new registrant form for this upcoming school year.

 

Q: How do I complete the annual enrollment update?
A: For guardians of returning students entering grades 1-12, you will receive detailed directions by the end of July 2018.  You will need an OnCourse Connect account to complete the annual enrollment update. The annual enrollment update will be completed at https://www.oncourseconnect.com .

 

Q: Once I complete the annual enrollment update, how long do I have to wait for bus routes and student schedules?
A: Student schedules and bus routes will be released by the school district in late August. Once you complete the annual enrollment update, you will be automatically returned to OnCourse Connect. At that point, you will be eligible to receive student information upon its release.  Unlike our previous registration systems, there is no delay between completion of the annual enrollment update and access to the Parent Portal. 

 

Q: I am a student. Can I complete the annual enrollment update?
A: No. The annual enrollment update is only available to guardian accounts for OnCourse Connect and it is designed to be completed by a parent/guardian.  If your parent/guardian has not completed the enrollment update, you will not be able to access your schedule and/or bus information via OnCourse Connect.

If you are a student entering the middle school or high school for the 2018-2019 school year, you will be issued an OnCourse Connect account in mid- to late-August before student schedules and bus routes are released.  This account will only display your schedule and/or bus information if your parent/guardian has completed the annual enrollment update.

 

Q: I completed the annual enrollment update, but I am not able to access OnCourse Connect?
A: While there could be a technical reason for this, it is most likely because your child’s school has put a block on the account.  This could be for reasons such as outstanding fines or schoolbooks that have not been returned.  Please contact parent.portal@sayrevillek12.net and you will be directed to the appropriate person to resolve any outstanding situations that might be causing a block on your account.

 

Q: I am not receiving mass mailings, Bomber Blasts, or Secure Document emails from the Sayreville School District.
A: If you are not currently receiving emails from the Sayreville Public School District, it is possible that you have marked our emails as spam, unsubscribed from our automatic email system, have an invalid email address on file with the school district, or you are using an AOL email address, which blocks our automated email system. If you need assistance re-enrolling in district emails please email parent.portal@sayrevillek12.net.  If you are using an AOL email address, we strongly encourage you to utilize an alternate email address for school communications. Please contact parent.portal@sayrevillek12.net to update the email address on file with the district.

 

Q: I logged in to OnCourse Connect but there is virtually no information displayed.

A: At this time, there is limited information available on OnCourse Connect. In late July the annual enrollment update will be available for the guardians of returning students in grades 1-12. Student schedules and bus routes will not be available until late August.  During the school year, there will be active, real time data available from OnCourse Connect. 

Q: Can OnCourse Connect be translated in to other languages?

A: Yes, OnCourse Connect is compatible with Google Translate. https://translate.google.com/  or https://chrome.google.com/webstore/detail/google-translate/aapbdbdomjkkjkaonfhkkikfgjllcleb?hl=en

 

Q: I need assistance with OnCourse Connect.

A: Please contact parent.portal@sayrevillek12.net. Please be aware that at this time of year, we can experience high volumes of support requests.  Emails are answered in the order they are received, and as quickly as possible.   If phone support is required, the person responding to your email will setup a contact time and number to speak with the appropriate representative within the School District.

OnCourse Connect User Guide

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